ARCHITECT V/S CONTRACTOR
Someone once told us, "They hired a housepainter, don't be an architect." Don't make the task more complicated than it is. You can't sell someone something people don't want or don't understand. Continue Reading
MIND SOMEONE ELSE’S BUSINESS
Mind your own business by minding someone else's business. Fall in love with what other companies do well - then do it great, your way. Just because they're bigger than you doesn't mean they're Continue Reading
MANAGING BY POST IT NOTES
Try managing by Post-It Notes. Keep the message short, simple and focused. Continue Reading
SHARE THE GLORY
Memories of David Carradine: We once read an interview that had a photo of him on the set directing one of his movies. On the side of his camera was a handwritten sign, “Share The Glory.” The Continue Reading
2:55 vs 3PM
Got a co-worker with A.D.D. or a distracted multitasker in your life? One subtle way to manage them is to use five minute time increments. It’s a universal belief that “2:55” is a lot Continue Reading
F-YOU
There’s an old joke that goes, “how do you say “f * * * you” in California? Answer: “Have a nice day.” Sadly, we’re seeing more and more of that type of f-you out there in the Continue Reading
TROUBLESHOOTING
We had an interesting experience with consumer service recently. Got a new technology device and went to activate the service…and had nothing but problems. Four different customer service reps Continue Reading
FAILING UP, SUCCEEDING DOWN
Time and again we see people who were abysmal failures at their job but continued to get similar or better jobs not because of their success or failure but because they had experience at that Continue Reading
THERE’S NO SUCH THING AS A GOOD WHINE
Nobody likes a complainer. Besides, complaining doesn’t really get you anywhere. What you’re doing is fretting, or as a friend of ours once observed, “worrying is wishing for something you Continue Reading
INLIERS
In Malcolm Gladwell’s book “Outliers,” he talks about the perfect storm of situation, opportunity and practice. For many of us, the situation of birth, culture or profession doesn’t fit Continue Reading
